PureBakes Information Centre
Contact PureBakes
We`'`re here to help with product questions, existing orders, pickup information and custom cake enquiries.
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Get in Touch
Whether you`'`re planning a celebration, looking for freshly baked products or need help with an existing order, we`'`d be happy to assist.
Choose the contact option that works best for you. For quicker assistance, include your preferred product, required date, quantity and any reference image in your message.
The fastest way to reach us for product enquiries, custom cake requests and order-related questions.
+91-93919-35500
Email us for detailed enquiries, business communication or information that requires attachments.
purebakeshyderabad@gmail.com
Pickup Location
Customer pickup is available from in Hyderabad after the order and pickup time have been confirmed.
Hyderabad, Telangana
Business Hours
We respond to enquiries during our business hours and strive to reply as quickly as possible. Response times may vary during weekends, festivals and periods of high order volume.
| Day | Hours |
|---|---|
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 7:00 PM |
| Sunday | By Appointment |
Pickup & Delivery
PureBakes operates as a home bakery based in Hyderabad. Most orders are collected directly from our pickup location after confirmation.
Since every order is freshly prepared, pickup timing is scheduled individually to help ensure your products are collected at their best.
If you`'`re unable to collect your order personally, we can assist in arranging a cab-based delivery whenever feasible.
Delivery charges are paid by the customer and may vary depending on the destination and the service provider`'`s pricing at the time of booking.
| Service | Details |
|---|---|
| Pickup | Available from Hyderabad after order confirmation. |
| Cab Delivery | Can be arranged on request. Charges are paid by the customer. |
| Pickup Address | Shared after your order has been confirmed. |
Before Contacting Us
Sharing a few details in your first message helps us respond more quickly and accurately.
- Product you`'`re interested in.
- Preferred pickup or delivery date.
- Required quantity.
- Reference image for customised cakes (if applicable).
- Any dietary preferences or special requests.
Frequently Asked Questions
Here are answers to some common questions about contacting PureBakes, placing orders and arranging pickup or delivery.
How quickly do you respond?
We usually respond during business hours. WhatsApp is generally the fastest way to reach us for order enquiries.
Can I place an order through WhatsApp?
Yes. You can contact us on WhatsApp to discuss product availability, customisation and order details.
Can I customise a cake?
Absolutely. Share your requirements, preferred date and a reference image if you have one. We`'`ll let you know what`'`s possible and provide a quotation.
Where is pickup available?
Pickup is available from Hyderabad. The complete pickup address and time will be shared after your order is confirmed.
Do you offer home delivery?
We can assist in arranging a cab-based delivery whenever feasible. Delivery charges are paid by the customer.
What information should I include when contacting you?
To help us respond quickly, include the product you`'`re interested in, required date, quantity and a reference image for customised cakes if applicable.
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We`'`d love to help you choose the perfect baked treats for your celebration or everyday indulgence.